Timothy Parducci joined Crothall as a housekeeper one 12 months in the past and had by no means labored in healthcare. However his common sense method to fixing issues is making our hospital safer for everybody.
Adventist Well being Ukiah Valley in Ukiah Valley, California, makes use of a vendor to empty giant trash bins simply exterior of the hospital main entrances. When Tim realized they might not be there for 3 days in the course of the Memorial Day weekend, he emptied the cans himself. It wasn’t his job, however his resolution meant that sufferers and others wouldn’t be greeted by overflowing trash cans.
He additionally understands our enterprise properly. He seen just lately {that a} affected person who was in isolation within the ICU was transferred to surgical procedure, however the nursing employees eliminated an indication indicating the room wanted a terminal cleansing. He made certain to alert the affiliate assigned to wash the room. With out sporting protecting robes and gloves, the affiliate may have been uncovered to healthcare related infections.
HCAHPS scores on the group hospital serving 16,000 residents have elevated considerably up to now 12 months. “I’ve little question Tim’s work has had an influence on our scores,” says EVS Director Kristina Mudd. Due to his actions and dedication, Tim was just lately promoted to steer housekeeper.
“We discuss usually about how we clear our affected person rooms as if the subsequent affected person may very well be one among our family members,” says Mudd. “Tim takes that to coronary heart – not simply in cleansing affected person rooms, however ensuring the hospital is a clear and secure place for our group.”
