Blue Defend of California launched the brand new Member Well being Document on Wednesday. It should make it simpler for members to entry their well being info inside the insurer’s app and web site.
The Member Well being Document will embrace lab outcomes, immunizations, diagnoses and circumstances. It should additionally provide entry to historic well being information and supply personalised well being reminders for preventive care and well-being recommendation. As well as, members will have the ability to obtain their well being report and share, print or e mail it to their care workforce or caregiver. The Member Well being Document pulls real-time info from the insurer’s information hub known as the Expertise Dice, which takes information from a number of healthcare sources.
Oakland-based Blue Defend of California, which has 4.8 million members, is introducing an preliminary model of the Member Well being Document to a choose group of Medicare Benefit members. The insurer will probably be partaking with these members to grasp what’s working, what’s not working and what will be achieved higher, in accordance with Jigar Shah, chief advertising and marketing officer at Blue Defend of California. By the top of the yr, the Member Well being Document will probably be obtainable to all members.
In 2025, Blue Defend of California plans to additional enhance the Member Well being Document. These enhancements embrace dependent well being report visibility, personalised profit suggestions and care administration plans for these with continual well being circumstances.
Based on Shah, members are sometimes slowed down with a number of apps and paperwork in an effort to entry this sort of info. The Member Well being Document simplifies this subject.
“What this does is it places all the knowledge in a single place. … So it’s a one-stop place for our members to get all the knowledge with out having to obtain 5 completely different apps,” he stated in an interview.
Shah added that the introduction of this function comes at a time when sufferers are struggling to entry healthcare.
“Giving our members entry to appointments in our app in the identical place the place they’ve entry to their well being report [is helpful],” he stated. “They’ll see what well being reminders and preventive care they should work on, and swap again to the appointment module after which make an appointment.”
In the end, Shah hopes the brand new function makes members’ lives simpler.
“That is one thing that I need as a client and I do know my family and friends would need,” he declared. “That is one thing all of us need in healthcare: not having to cope with a number of completely different locations to go for our well being info.”
Picture: Anastasia Usenko, Getty Photographs
