Ambulatory well being IT vendor athenahealth has developed variations of its cloud-based EHR software program purpose-built options for specialty medical practices and websites of care. The primary two iterations are for girls’s well being and pressing care. The corporate plans to roll out options for added specialties, together with athenaOne for Behavioral Well being, in addition to options for added websites of care within the coming months.
In a weblog put up, Nele Jessel, M.D., athenhealth’s chief medical officer, defined that in recent times, “specialty-specific EHRs have promised tailor-made options which may ship extremely personalised workflows, however depart behind important capabilities, integrations, and apply administration options {that a} bigger scale generalist system can present.”
With its new choices, athenahealth is hoping to remove that tradeoff. It stated every resolution will embrace the wealthy function set and capabilities of one of the crucial complete EHR and apply administration options within the trade paired with devoted operational, medical, and customer support capabilities tailor-made to the distinctive wants of that specialty or website of care.Â
Pressing care facilities have a enterprise mannequin targeted on assembly sufferers’ wants for high-quality, on-demand care. This requires sturdy advertising and marketing and model consciousness, the flexibility to create seamless experiences for “walk-in” sufferers, and the capability to scale to serve extra sufferers successfully with out compromising care high quality, the corporate stated.Â
“Pressing care facilities fill a important hole between major care physicians and emergency rooms and subsequently we’ve got very distinctive wants with the intention to achieve success as a enterprise whereas additionally offering a consumer-grade affected person expertise that retains sufferers coming again again and again,” stated Mandy Cordell, medical director at Pressing Care Northwest, in a press release. “Athenahealth understands the wants and experiences particular to pressing care facilities and has been instrumental in giving us the instruments we’d like that permit our suppliers to spend extra time with sufferers and to ship distinctive affected person experiences that result in repeat visits, an absolute necessity when operating a rising enterprise.”Â
Girls’s well being clinicians want an answer that prioritizes everything of a girl’s well being journey and helps them ship probably the most knowledgeable, coordinated, and compassionate care for his or her sufferers, in line with athenahealth.Â
“As a girls’s well being apply, we take care of our sufferers by way of many phases of their healthcare journey, seeing them by way of main well being moments throughout each section of their life. Thus, it’s vital that clinicians and workers have options that present a complete affected person view so we are able to present constant, coordinated care,” stated Katherine Gregory, M.D., M.P.H., gynecologist at San Francisco Gynecology Inc., in a press release. “Athenahealth has been a important accomplice in serving to us present high-quality care to our sufferers and has additionally enabled our apply to be extra environment friendly by automating key administrative duties, permitting our clinicians and workers to maximise time with sufferers at each go to.”Â
The corporate stated the options embrace new and tailor-made capabilities that ship on the distinctive wants of specialty practices, together with: • Specialty-specific product enhancements, together with pre-configured, best-practice workflows and tailor-made medical content material, knowledgeable by insights derived from athenahealth’s community; • Devoted and proactive specialty-focused onboarding and buyer success managers; • Curated partnerships addressing the nuanced wants of specialty practices; and • An innovation roadmap geared to specialty practices and particular websites of care.Â
