Experian Well being’s Excessive-Efficiency Summit (HPS) 2024 was the final word gathering for shoppers to attach, collaborate, and unlock the total potential of Experian Well being options. Set within the vibrant “Lone Star State,” this unique consumer occasion introduced collectively {industry} leaders to sort out a few of healthcare’s largest challenges, from chopping prices to revolutionizing monetary and administrative outcomes. Over two action-packed days, attendees have been immersed in dynamic breakout classes, impressed by thought leaders and energized by alternatives to community with their friends and material specialists.
Day 1:
Jason Considine, Experian Well being’s Chief Business Officer, kicked off HPS 2024 by acknowledging veterans within the viewers and highlighting the distinctive worth of the annual occasion—a client-focused consortium the place subjects, shows and exchanges are firmly centered round shoppers, their challenges, and collective, peer-driven options.
Matter 1: Safety
Audio system: Collin Smith, VP of Safety and Threat, Experian Well being
In 2024, the healthcare {industry} skilled the most important information breach in historical past. Collin Smith, VP of Safety and Threat at Experian Well being, joined Tom Cox, President at Experian Well being, on the primary stage to debate how the corporate is proactively addressing cybersecurity threats to guard affected person and well being system information. Smith emphasised that even in an more and more automated world, human vigilance stays essential to staying forward of potential threats and minimizing disruptions.
Matter 2: Change Healthcare Safety Breach
Audio system: Betsy Brentz, VP of Claims Operations, Experian Well being; Brenda Kelley, AVP of Company Income Cycle, Bassett Healthcare; Denise (Dee) Montee, VP of Income Cycle, HonorHealth
These leaders mirrored on the Change Healthcare breach, discussing its widespread impression on the {industry} and their decision-making processes to safeguard their organizations. The panel shared classes realized and highlighted how trusted partnerships and fast motion by the Experian Well being Claims Groups enabled them to submit claims and keep enterprise continuity throughout a turbulent time.
Matter 3: AI and Innovation
Audio system: Clarissa Riggins, Chief Product Officer, John Menard, VP of Analytics and Innovation, Ari Surmeier, Sr. Product Supervisor, and Ali Saffari, Sr. Director of Innovation, Experian Well being
Clarissa Riggins, Chief Product Officer at Experian Well being, says: “It’s time to take AI out of the ‘buzzword’ class. It’s an actual and evolving a part of know-how vernacular now. John Menard, VP of Analytics and Innovation at Experian Well being, joined Clarissa to share how Experian Well being is adopting the know-how by balancing consumer expectations and experiences, safety and innovation.
Day 2:
Tom Cox, President at Experian Well being, gave a heat welcome to the viewers at HPS 2024 to kick off Day 2. He shared his state-of-the-industry information at HPS 2024, shedding gentle on cybersecurity challenges, the fast evolution of AI in healthcare, and the way Experian is adapting to the newest traits (whereas additionally setting a number of).
Keynote: Ryan Leak, speaker, best-selling writer, and strategic advisor
“What would YOU do in the event you knew you couldn’t fail?” Keynote speaker Ryan Leak captivated the group together with his dynamic and refreshing tackle embracing dangers and failures to unlock skilled and private development. He highlighted the facility of setting bold targets, as even unmet aspirations drive progress additional than taking part in it protected. Leak mirrored on his profession and inspired the viewers to honor those that have supported their success, categorical gratitude and pay it ahead by recognizing and fostering potential in others.
Shopper Panel: Kwynn Smith, Mt. Sinai, VP of Payer Contracting; April York, VP, PFS and RCS Innovation, Novant Well being; Christine Migliaro, VP, Northwell Well being; Susanne Suldickas, AVP Income Cycle, Lakeland; Sandy Payne, SVP of Gross sales, Experian Well being
At all times a fan favourite, the consumer panel at HPS 2024 didn’t disappoint. Hosted by Sandy Payne, Experian Well being’s SVP of Gross sales, panelists shared insights on how their organizations are navigating immense challenges in cybersecurity and rising declare denials. The panel additionally reacted to key findings from Experian Well being’s annual State of Affected person Entry survey, and spoke about how they’ve seen the implications and sentiments manifest in their very own organizations.
Experian Well being’s Excessive-Efficiency Summit is nothing wanting unforgettable. It’s a must-attend occasion that sparks inspiration, fosters innovation, and builds lasting connections. We’re already wanting ahead to subsequent 12 months—see you in Nashville, Tennessee!
