At Uber Freight, we hear from customers that our unwavering commitment to service and security sets us apart. Over the past year, we’ve intensified our efforts to combat fraud, yielding substantial benefits for shippers and also the top-notch carriers in our network. Between Q2 of 23’ and Q2 of 24’, we achieved a remarkable 60% reduction in fraud — a historic low for our company — despite an industry-wide surge in cargo theft, which rose by 57% in 2023 compared to the previous year.
This achievement has not gone unnoticed. Uber Freight is honored to receive the Best in Cargo Security Award from CargoNet, recognizing our outstanding fraud prevention efforts in 2023. Since 2009, CargoNet has played a pivotal role in preventing cargo theft and enhancing recovery rates through secure information sharing among theft victims, business partners, and law enforcement agencies. Uber Freight’s active coordination with CargoNet underscores our dedication to enhancing cargo security. Together, our collaboration has spurred progress industry-wide in the fight against freight fraud.
“Security is at the core of Uber Freight’s operations,” said Chris McLoughlin, Director of Compliance at Uber Freight. “This recognition from CargoNet underscores our unwavering dedication to advancing cargo security and setting new benchmarks in fraud prevention. It’s been incredibly rewarding to see progress taking place across the industry, and we’re committed to working together to build a more resilient and secure freight environment for the benefit of all.”
Uber Freight’s multi-layered approach to safeguarding our customers and carriers against fraudulent activities includes predictive risk models, risk signaling, and continuous carrier evaluation. These proactive measures enable us to detect and prevent fraud schemes, such as online identity theft, pilferage, and double brokering. By collaborating with third-party experts, law enforcement, and industry counterparts, we fortify our fraud prevention efforts, demonstrating our commitment to transparency, effective communication, and automation in securing operations.
As the freight industry grapples with rising fraud, maintaining rigorous security standards is more critical than ever. At Uber Freight, we are dedicated to providing top-tier fraud solutions, building trust, and fostering a more resilient and secure freight industry for all.
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