When integrating with courier partners, it’s crucial to consider several factors before selecting a shipping service provider. Orders may be placed in large numbers, but success is truly measured by order completion and customer satisfaction.
Once an order is placed, a well-developed eCommerce logistics solution must make sure that the parcel travels by sea, road, or air to its final destination in a hassle-free manner. There are several elements from the moment a product leaves the warehouse and reaches the customer’s destination. This includes the product’s safety in transit, the shipment route, and the delivery time.
Trustworthy and efficient courier partners provide expedited shipping options that can improve the overall customer experience. The eCommerce industry has evolved at a rapid pace over the past decade. This led to a sharp increase in the number of courier services in India that deliver customer orders on time.
Today, every eCommerce company’s objective is to make hassle-free courier delivery services to grow its business in this competitive world. The process has become more complex with over 100 courier service companies in India, each claiming to be the best for eCommerce.
To help eCommerce businesses choose the best courier company or partner to fulfill their customer needs, Shipway offers comprehensive support. The list below of the best courier partners for ecommerce has been compiled after thorough review and research, checking all the necessary details.
10 Fastest eCommerce Courier Partners in India
1. Delhivery
Delhivery is one of the best courier delivery companies that deserves a place on this list. It has quickly ranked as the top courier company in India providing delivery services to customers. It provides reliable logistics and delivery services, particularly noted for efficiently handling the reverse logistics and COD services for the end customers.
However, its standout feature is the variety of express delivery options. This includes on-demand delivery, same-day delivery and next-day delivery. Using the help of Delhivery API integration, businesses can automate several essential processes. This includes shipping label generation, order cancellation, displaying accurate estimated delivery dates and shipping exceptions.
2. DTDC
DTDC (Desk to Desk Courier & Cargo) Express is the Indian branch of this global logistics powerhouse. It allows businesses to easily customize the different types of delivery options that are designed for customer preferences. It also provides services like COD, collect-on-delivery, bulk shipping, heavyweight shipping, and express delivery. DTDC provides both inter-state and intra-city delivery options to maximize the customer order fulfillment process.
The DTDC API improves its service by providing instant access to shipping rates, estimated delivery dates, order tracking notifications, and AWB generation.
3. Blue Dart
Operating since 1983, Blue Dart is a global carrier recognized as one of the premier courier service companies for online businesses. It offers various payment packages that bundle multiple services together, reaching over 35,000 pin codes in India and 220+ countries worldwide.
Blue Dart’s services include COD delivery, automated proof-of-delivery, weather-resistant packaging, express delivery, and time/slot-based delivery. The Blue Dart tracking API enables eCommerce companies to monitor inbound and outbound shipments via live tracking, closely watching for order delays, failed deliveries and returns.
4. FedEx
Initially making its mark in the global logistics market, FedEx has become a key player in India, providing optimal shipping solutions for online businesses. It is highly regarded for handling a range of products that includes heavyweight, fragile, and high-value items.
FedEx is a good option for both international and domestic orders due to its FedEx shipping API. It further connects online stores to services like FedEx Ground, FedEx Freight, and FedEx Express. The FedEx API documentation simplifies returns management, shipping label creation, and performance reporting.
5. DHL
DHL (Dalsey, Hillblom, and Lynn) is a renowned international courier service. DHL has partnered with BlueDart to provide reliable courier delivery services for eCommerce in India, covering over 26,000 pin codes nationwide. DHL is committed to reducing wastage and minimizing its environmental footprint in the delivery process. Additionally, it offers shipping insurance on all outbound parcels.
With a globally managed and well-connected network of distribution centers, DHL efficiently optimizes supply chain solutions to enhance order fulfillment within India and across 220+ countries worldwide. DHL provides Same Day and Next Day Delivery (SDD, NDD) services for urgent packages, ensuring timely and reliable delivery.
6. Ekart Logistics
Ekart Logistics is one of India’s leading courier service firms that provides all sorts of supply chain and fulfillment services. It was initially launched in 2009 as Flipkart’s in-house logistics arm. Today, Ekart extends its first-mile and last-mile delivery services to over 3,800 pin codes across India.
The Ekart Logistics API allows online businesses to perfectly connect with various online marketplaces and storefronts, offering multiple payment gateways like cash-on-delivery (COD), UPI, wallets, and net banking. The Ekart tracking API enables easy transfer of order tracking information between systems and provides real-time order status notifications to customers.
7. Ecom Express
Ecom Express is another logistics company that provides coverage of over 27,000 pin codes and it is a preferred choice for eCommerce businesses that handle high-value goods like jewelry. It provides additional security and surveillance services during storage and transit.
Ecom Express provides express delivery, doorstep quality checks (QC) for returned items, and a 72-hour delivery guarantee.
8. India Post
India Post has long been regarded as the best delivery service partner in the country and has more than 150+ years of experience in the industry. It serves as the national postal service and provides delivery of mail and other important goods across India.
In recent years, India Post has introduced special services tailored for e-commerce businesses. These services include warehousing, storage and distribution, LTL and FTL shipping, expedited delivery, and live tracking.
India Post also provides cash on delivery for online orders. Although, a small tax is levied on such shipments. Be sure to check the percentage of taxes for different orders on the India Post website.
9. Shadowfax
Shadowfax has become a key player in solving last-mile delivery challenges in the Indian logistics sector in a short span of time.
Shadowfax provides both forward and reverse logistics services options to eCommerce businesses. This includes land or air transportation, warehouse pickups, real-time order tracking, delivery notifications, and COD payments.
10. Xpressbees
Xpressbees has been one of the trusted and successful eCommerce courier delivery companies since 2015. It operates in the B2B, B2C, and cross-border logistics industries.
In B2B shipping, Xpressbees utilizes a proprietary technology platform to plan the fastest delivery routes for over 1,000 vehicles, ensuring end-to-end visibility of shipments and reducing shipping costs. Additionally, Xpressbees offers storage facilities across 40 Indian cities, simplifying warehousing for e-commerce companies.
