Shipping lithium battery watches internationally? Sounds tricky, right? That’s exactly what one of our clients, a smartwatch dealer, was struggling with. Strict rules, courier rejections, and constant delays were holding back their global expansion dreams. That’s where we came in! At Bigship, we helped simplify the paperwork, find reliable couriers, and tackle the challenges head-on. The result? You’ll get to know at the end of this case study and also you’ll get to know how we turned their shipping woes into a success story!
Client Challenge:
A smartwatch dealer, one of our valued clients, sought to grow his business on a global scale. However, shipping lithium battery watches presented a significant challenge due to their classification as Dangerous Goods (DG) under air transport regulations. This resulted in frequent cancellations of international orders, hindering the client’s expansion efforts.
Key Initial Challenges:
1. Strict Regulations: The international shipping of lithium batteries demands careful documentation and strict compliance with global shipping standards.
2. Courier Rejection: Numerous courier services declined to handle these items because of their DG classification and the associated risks.
3. Battery Draining Attempts: Even after attempts to drain the batteries, the client faced repeated denials for shipping approvals, complicating the process further.
4. Delayed Shipments: These challenges led to considerable delays, disrupting delivery schedules and impacting customer satisfaction.
Bigship’s Solution
To tackle these issues, we adopted a customized approach:
Expert Documentation Guidance:
We offered comprehensive support to the client in preparing necessary documents, including:
Product catalogue
MSDS (Material Safety Data Sheet)
Non-DG declaration
GSTIN, IEC, and PAN details
Invoice and packing list
Customized Shipping Strategy:
We recommended that the client drain the batteries to comply with specific courier requirements. Additionally, we collaborated with various courier services to find the most dependable option for shipping a single unit while securing the necessary approvals.
Simplified Documentation Process:
We optimized the paperwork process to ensure it was efficient and compliant with international shipping regulations. This minimized the risk of errors and sped up the approval process.
Results Achieved:
Successful International Shipment: The lithium battery watches were shipped and delivered without any issues.
Confidence in Future Shipments: The client gained assurance in future shipping endeavors of DG products.
On-Time Delivery: Delivering on time has improved customer trust and strengthened our reputation as a dependable logistics partner for sensitive international shipments.
Conclusion:
Shipping dangerous goods like lithium battery watches might seem intimidating, but with the right knowledge, it becomes a straightforward process. At Bigship, we do more than just transport packages—we provide comprehensive logistics solutions that help our clients navigate international shipping hurdles and grow their businesses effortlessly.
Ready to Solve Your Shipping Challenges?
Let Bigship manage your logistics with expertise and efficiency. Ship with us today.
