Whether you’re using an off-the-shelf or an in-house TMS, there’s a digital solution that’s quietly been powering 2024’s end-to-end air cargo pricing, comparison, booking, and management without the constant platform-switching – TMS API integrations.
Every day, forwarders work with data from multiple sources – customers, shippers, transporters, carriers – and when those connections aren’t seamless, efficiency takes a hit. That’s where TMS API integrations have come in, creating a single, streamlined flow of information across systems that delivers easy access to air cargo pricing and booking across hundreds of airlines’ static and real-time market rates, directly from a forwarder’s TMS.
A fully digitized cargo pricing, booking and management process via API, lets forwarders effortlessly stay on top of shipments with automatic document exchange after booking, and full track-and-trace. By streamlining even post-booking workflows from a single platform – especially in combination with rate API and eBooking APIs – forwarders can increase team efficiency by as much as 86%.
In our latest Digital Air Cargo report, we talked to Matthijs Smittenaar, Forwarding Lead Consultant at Boltrics, for his insights into how WebCargo’s TMS integration has enabled Boltrics to combine real-time pricing, instant eBooking, and end-to-end shipment management into a single workflow for unparalleled efficiency. Below is an excerpt from the interview:
1. Please tell us a bit about yourself and Boltrics.
My name is Matthijs Smittenaar, Forwarding Lead Consultant at Boltrics. I am responsible for overseeing the development and implementation of the newest version of our freight forwarding software. My role involves ensuring that our software meets the highest standards of functionality and usability, and that it effectively addresses the needs of our clients.
Boltrics is a company that specializes in providing an industry-specific software solution, combining the input of 370+ logistics service providers around the globe.
We focus on creating innovative and efficient tools for logistics service providers, helping them manage their operations more effectively. Our solutions are built on the Microsoft Dynamics 365 Business Central platform, ensuring flexibility, stability, and usability. We aim to keep our customers always on the latest version of our software, reducing the risk of future technology development.
2. How does integrating WebCargo within Boltrics create value for forwarders?
Integrating WebCargo within Boltrics creates significant value for forwarders by enhancing their ability to get real-time access to spot rates or static rates and availability. This integration allows for seamless information transfer between platforms through an API, embedding the WebCargo interface into the Business Central environment, improving user experience and operational efficiency.
3. How does air cargo eBooking integration with Boltrics compare to working without this integration? Could you describe the “before” and “after” for forwarders?
Before integrating air cargo eBooking with Boltrics, forwarders had to manage bookings manually, which was time-consuming and prone to errors. They had to handle multiple systems and manually input data, leading to inefficiencies and potential mistakes. After the integration, forwarders can manage bookings directly within the Boltrics system, accessing real-time data.
This integration reduces manual work, improves accuracy, and speeds up the booking process, leading to better customer service and operational efficiency. Existing customers have already been using WebCargo to find the best rates and utilize the eBooking capability. Now, this functionality is embedded into their freight forwarding software, making the process even more seamless and efficient.
4. What’s next for digital air cargo from Boltrics’ perspective?
From Boltrics’ perspective, the future of digital air cargo involves further enhancing our software solutions to meet the evolving needs of the logistics industry. We are focused on digitalization and sustainability through technology, aiming to automate data exchange and normalize data for transparent and quick integrations. This will help reduce manual processes and speed up logistics operations. We are also committed to continuous innovation and development to ensure our customers always have access to the latest and most efficient tools.
The Future of Forwarding? Faster, Smarter, and All in One Place
TMS API integrations are now more than just a tech upgrade – they’ve become essential for forwarders looking to streamline and scale their operations at pace. By uniting traditionally fragmented systems into a seamless workflow, forwarders aren’t just saving time; they’re gaining a powerful edge in service, accuracy, and customer satisfaction…all without ever leaving their TMS.
