Caribbean Airlines Cargo has adopted CHAMP’s Cargospot Mobile and Cargospot Quotes with the aim of driving efficiency and growth within its business.
The airline is already using CHAMP’s Cargospot suite for cargo management processes, but has now signed multi-year contracts for Cargospot Mobile and Cargospot Quotes.
Cargospot Mobile will equip Caribbean Airlines Cargo’s frontline teams with real-time access to information and tools with the aim of enhancing communication, collaboration and decision-making.
“By leveraging the capabilities of modern smart devices, the solution will optimize warehouse operations and provide customers with unprecedented transparency into the status of their shipments,” said CHAMP.
The use of Cargospot Quotes is also designed to provide an efficient and customer-centric quotation process. The tool streamlines the process of quote creation, authorisation, distribution to customer and, upon acceptance, automated conversion of the quote into a confirmed booking.
“The adoption of both Cargospot Mobile and Cargospot Quotes will benefit Caribbean Airlines Cargo and its clients by improving its operations, increasing efficiency, digitalisation, reducing costs and improving market share whilst preventing revenue leakage and enhanced visibility,” added CHAMP.
Marklan Mosely, general manager – cargo and new business at Caribbean Airlines Cargo, said: “As a forward-thinking business, Caribbean Airlines Cargo is keen to adopt these two new products from CHAMP and expand on our existing cargo management solutions.
“Cargospot Mobile and Cargospot Quotes offer seamless connectivity and integration with both internal and external solutions, which makes them the obvious choice to power our operations.”
Tomas Moreira, head of sales and account management – Americas from CHAMP Cargosystems, said: “We are proud of our enduring partnership with Caribbean Airlines Cargo and their continued trust in our innovative software solutions.
“The adoption of Cargospot Mobile and Cargospot Quotes is a testament to their commitment to operational excellence and customer satisfaction. We look forward to supporting their continued success in the years to come.”
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