Shipyaari vs ShipRocket: A Comprehensive Comparison For Your E-commerce Logistics | Shipway Blog

Efficient logistics and shipping solutions are the most important elements for ecommerce businesses to deliver exceptional customer experience. To solve this problem, Shipyaari and ShipRocket are the 2 leading players that provide a range of advanced logistics management features and improve the post-purchase customer experience. 

In the below article, we will provide a detailed comparison of each of these ecommerce shipping aggregator and their key features. This includes courier allocation, NDR management, RTO suite, integrations, COD remittance, tracking solutions and returns automation. 

You can easily compare the two platforms with our detailed comparison table and choose the best shipping alternative for your ecommerce brand.

Introduction to Shipyaari and ShipRocket

Shipyaari

Shipyaari is a leading shipping software for eCommerce that solves logistics problems for ecommerce businesses globally. It provides a services like real-time tracking of shipments, multi-courier integrations, shipping analytics, customer experience, etc. 

Shipyaari’s key objective is to reduce the complexities involved in shipping operations, that allows online retailers to focus on growth and customer satisfaction.

Key Features of Shipyaari

Multi-Carrier Integration: Access to over 25+ courier partners for nationwide and international deliveries, ensuring flexible shipping solutions.
Automated Shipping Process: Automated order management, label generation, and real-time tracking, reducing manual efforts.
COD (Cash on Delivery) Management: Supports COD services with faster remittance cycles, improving cash flow for businesses.
NDR Management: Advanced Non-Delivery Report (NDR) handling to minimize returns and improve delivery rates.
Real-Time Analytics: Dashboards with insightful reports on shipments, delivery performance, and customer satisfaction.

Pros of Shipyaari

Wide Coverage: Strong courier network across India and international markets.
COD Remittance Cycle: Reliable COD services with quick payouts to merchants

Cons of Shipyaari

Branded Tracking Page: Does not provide branded tracking solutions integrated with your brand.
RTO Suite: Basic RTO dashboard to manage and track shipments.

ShipRocket

ShipRocket is another well-known shipping solution that connects businesses with multiple courier partners in India. ShipRocket provides several helpful features to eCommerce businesses. 

This includes courier recommendation, real-time tracking, returns management, NDR management, automated shipping, and integrations with eCommerce platforms like Shopify. Its key focus is to improve the online shopping experience, optimize shipping costs and ensure on-time delivery.

Key Features of ShipRocket

Automated Courier Selection: ShipRocket simplifies courier allocation by automatically selecting the best courier based on predefined parameters like cost and delivery timelines.
Multi-Courier Integration: ShipRocket connects with multiple courier partners, offering flexibility and ensuring that your shipping needs are always met.
Hassle-Free Returns Management: The platform automates returns, ensuring that return requests and pickups are processed efficiently.
NDR & RTO Reporting: Provides detailed non-delivery reports and automated re-attempts to minimize failed deliveries.
Real-Time Tracking: Offers real-time shipment tracking updates directly on your website or through email and SMS notifications.

Pros of ShipRocket

NDR Management & Follow-ups: Unified NDR dashboard with reasons, actions and insight combined with automated follow-ups on SMS, email, WhatsApp and IVR.
Advanced RTO Suite: Provides in-depth RTO prediction scores, address quality scores, and customer calls, which aids in better risk management.

Cons of ShipRocket

Slow Customer Support: Dedicated account manager services are only available for enterprises.
Returns Automations: Returns automation suite is not advanced.

Shipyaari vs. ShipRocket: A Detailed Comparison

To provide a clear and structured comparison, we will examine both Shipyaari vs ShipRocket across seven critical features: courier allocation, NDR management, RTO management, integrations, COD remittance, tracking solutions, and returns automation.

Let’s dive into a detailed comparison to help you choose the best shipping solution for your online store.