Unlocking Simplicity: WebCargo’s New Menu Redesign
WebCargo has been hard at work this past quarter elevating your air cargo booking experience to make your logistics life even smoother. From intuitive interfaces to powerful analytical tools, our latest product developments are designed with you in mind. Let’s dive into the highlights of our latest updates, including an intuitive in-platform interface update, and see how we’re continuing to make air cargo a breeze.
Simplifying Your Workflow With The Side Menu
Meet the new Intuitive Side Menu. Our latest update for paid packs includes a sleek new way to create quotes with static rates, in just a few clicks. Antonia Ambrozy, WebCargo’s Director of eBookings Growth, unpacks the operational impact even such small improvements can have in her latest interview with HMG Aerospace,
Digital bookings offer several key efficiencies that greatly improve the logistics process. One is the ability to select options based on transit time, carrier, and price, enhanced by 24/7 access to live information.
That’s why this update to the menu also makes finding live rates and capacity a breeze with the revamped New eBooking section, giving you instant access to the live rate matrix, letting you book your shipments in minutes without ever picking up the phone.
Complete Shipment Control At Your Fingertips
The Shipment section is your new command center, offering detailed management options for quotes, bookings, and payment tracking. Here’s a sneak peek:
Quotes: View and manage all quotes, send them directly to customers, negotiate prices, submit bids, and more.
eBookings: Oversee all eBookings, whether made by you or on your behalf.
Payments: With WebCargo Pay, manage your wallet, add funds, apply for credit, and track transactions.
Rate Management Like Never Before
Managing rates just got a whole lot easier. Ambrozy notes,
Digitizing the buy rate for forwarders is crucial, especially during times of high volatility. Relying on real-time data through digital bookings ensures reliability, regardless of external factors.
That’s we’ve designed the Rates section as your go-to for handling local and global rates, local charges, suppliers, services, and more. Compare rates, manage surcharges, and upload rates globally with just a few clicks. WebCargo’s templates allow for seamless rate-upload and sharing with partners and agents worldwide.
Analytics That Work for You
Data nerds, rejoice! Our Analytics section offers deep dives into your eBookings and static rate quotations. With our Business Intelligence tools, you can generate detailed reports, view statistics, and analyze data to make informed decisions. Ambrozy explains,
We’re building new efficiencies on top of existing systems, such as machine-learning features, payment options, and insurance integrations. These tools enable data-driven decisions and provide valuable insights on rate and volatility trends.
So, whether you’re tracking won, lost, or pending quotations, or digging into user activity, we’ve got the insights you need.
Handy Tools and Customizable Settings
Our new tools and settings options are designed to give you ultimate control:
Tools: Manage your AWB stock, bookmark dynamic rates, and use handy tools like airport maps and currency converters.
Settings: Customize quoting terms, manage products, set currency conversions, and more. Tailor your homepage to see the most important news first, and manage users with ease.
As demand in the industry rises, so does the collective drive to enhance digital solutions. Tools like these are the result of the collaborative evolution that’s the key to our continued success, with both sides working together to push the boundaries of what’s possible.
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Driving Innovation with Customer Feedback
Ambrozy sums it up,
There’s strong support for digitization among airlines and forwarders, with 71% of the industry already digitized. This open-minded community provides valuable feedback, helping us build functions and features that best serve industry players.
And that’s exactly the feedback WebCargo is consistently leveraging and implementing. Real innovation, driven by real need, designed to make your operations more efficient, your data more insightful, and your experience more enjoyable.