How to Select the Best AfterShip Alternative for Shipment Tracking?
1. Areas Served or Serviceability
The first step in finding the best AfterShip alternative is to ensure the SaaS platform operates in the locations you need and can manage your order volume. Some shipping solutions excel at handling bulk orders, while others have weight restrictions.Â
Additionally, certain alternatives might not deliver to or accept returns from areas where your target audience is located. Therefore, it’s crucial to verify that the parcel management software you choose has the tools to support your scalability needs.
2. Shipment Tracking
Real-time tracking of parcels and packages is very important for any type of online business. When you know the exact location and estimated delivery time of shipments; then it helps you to make well-informed decisions about your business operation.Â
For instance, if a delay occurs, you can send a replacement order instead of waiting for the original package. Real-time tracking ensures you stay updated on your parcels, enabling better customer service and satisfaction.
3. Price of the Shipping Software
Cost-effectiveness is vital for eCommerce businesses. Partner with an AfterShip competitor that offers the best price without compromising on quality. Compare the services provided by different logistics platforms against individual carrier pricing.
Analyze which services are valuable for your online store and opt for software that offers a free trial or affordable pricing plans. Platforms with flat shipping rates based on order weight can also be beneficial.
4. Use of Logistics Technology and Inventory Management
The use of advanced-level logistics technology is very important for eCommerce businesses to stay ahead in today’s global market. Using key features like GPS tracking, route optimization, AI-based solutions and automation helps the business to easily manage their inventory and shipments more accurately. This further improves the delivery processes. It not only improves the customer satisfaction but also improves the time & money.
 5. Availability of Customer Care
Excellent customer support is crucial for retaining customers. Ensure the AfterShip alternative you choose offers responsive and effective customer service. Quick responses to inquiries, immediate problem resolution, and going the extra mile to ensure customer satisfaction can significantly reduce WISMO (Where Is My Order) calls and enhance customer loyalty.
6. Delivery Methods
Today’s consumers expect fast and convenient delivery options. Depending on your business type, you may need scheduled delivery, hyperlocal delivery, or 1-hour delivery services. Assess the delivery methods and options offered by the logistics platform to ensure they meet your business needs. Keep in mind that some specialized services may incur additional costs.
7. Modes of Payment
Offering various payment options enhances customer convenience. Consider providing options like debit/credit cards, bank transfers, e-wallets, PayPal, Stripe, and RazorPay. Evaluate the pricing and benefits of each mode of payment for your business.Â
A feature like COD to Prepaid conversion allows customers to make payments when they feel assured about their shipment, adding flexibility to your payment options.
8. Customer Reviews
Customer reviews are another important thing that provides valuable insights into the strengths and weaknesses of shipping solutions.
After properly analyzing the requirement, you can understand customer preferences and potential issues with pricing, services, and delivery accuracy. If you encounter mostly negative reviews, it might be wise to consider another AfterShip alternative for your business.
Conclusion
While AfterShip is a leading order tracking solution exploring alternatives to Aftership like Shipway can help you find the best fit for your business needs. Due to its comprehensive and user-friendly features, Shipway is one of the best AfterShip alternatives for real-time order tracking and notifications.Â
It excels in providing accurate and timely updates across a wide range of courier services, ensuring that both businesses and customers remain informed throughout the delivery process. Its intuitive interface and robust API integration with inventory management software and ecommerce platforms like Shopify and Woocommerce allow for seamless incorporation into existing systems, enhancing the overall user experience.
Additionally, Shipway offers advanced customization options for order tracking notifications like a branded tracking page and real-time notifications enabling businesses to tailor their communication strategies to better engage with customers. Â
Furthermore, Shipway’s exceptional customer support and competitive pricing make it an attractive choice for businesses of all sizes looking for a reliable order-tracking solution. With its reliability, flexibility, and focus on user needs, Shipway proves to be the superior AfterShip alternative, ensuring a smooth and efficient delivery experience.
